Cylance Review

Score
9
Home > Reviews > Cylance Review
Score 9

Threat Protection

  • Protection against: malware and ransomware
  • Firewall protection
Plans & Prices:
  • Smart Antivirus- $5.99 per month per 1 device
  • Smart Antivirus- $9.99 per month per 5 devices
  • Smart Antivirus- $14.99 per month per 10 devices

Payment Methods

Intro

Cylance Inc. is the AI-based security vendor recently acquired by Blackberry for $1.4 billion. Cylance is an expert at endpoint security with a very different approach: their systems are designed to predict and prevent, rather than reactively detect, the execution of advanced threats. Deployed on over 14.5 million endpoints, Cylance software protects clients worldwide including Fortune 100 organizations and governments. The company has been around since 2012 but initially focused on business- and enterprise-level endpoint protection. Cylance Smart Antivirus, being the company’s first personal antivirus software, brings that same technology to individual consumers.
Cylance Smart Antivirus uses none of the classic techniques, constantly scanning every file and comparing it to the database of the known malware. Instead, this security software relies completely on artificial intelligence and machine learning to distinguish malware from legitimate programs.

  • SC Media Innovator “Hall of Fame” (2019)
  • Cylance Awarded Coveted MSPWorld Cup MVP (2018)
  • LinkedIn Top Companies | Startups (2017)
  • CDM | Cyber Security Leaders (2017)

 

During our research on antivirus software, we’ve identified five key criteria for you to consider when choosing an antivirus software: 1. Threat Protection 2. Resource consumption 3. 24/7 protection/real-time scanning 4. Extra protection features 5. Platforms/Devices accessibility. Our reviews will examine each antivirus software in accordance with how well it delivers on these five criteria.

How Cylance Smart Antivirus meets the 5 criteria?

1. Threat Protection

Threat Protection
It’s vital to understand how well any antivirus protects against threats, and normally AV-Comparatives, AV-Test, and other big testing labs’ result are a solid way to find out. That’s not an option in this case since Cylance hasn’t been tested by any of the major labs for a few years. However, in the custom tests, held by PC Mag and TechRadar Cylance Cybersecurity matched the top score among products tested with their own malware collections. Cylance scored 9.3 of 10 possible points.

Malware Protection
Classic antivirus software typically works by comparing a bunch of files to a long list of known threats which has to be updated continuously. Cylance Smart Antivirus operates differently and intelligently. It identifies behaviors of “would-be” attacks and prevents them before they can ever happen. The system doesn’t detect threats by their file signature, but rather using its ‘artificial intelligence engine’ to identify threats proactively.

Web Protection
Cylance does not attempt to keep the browser away from malware-hosting URLs. The logic behind this, as the Cylance representatives explain, is that “the bad guys can quickly change URLs and IP addresses, forcing web-blocking technologies to chase after constantly moving targets.” However, Cylance does check all downloads so if you try to launch the downloaded malware, Cylance will quarantine it immediately.

2. Resource Consumption

The unique approach utilized by Cylance greatly reduces any impact on your system performance. Smart Antivirus doesn’t have to regularly download massive definition files, for instance, or overload your hard drive to run full system scans.
The lightweight software uses only a fraction of the system resources on the computer, allowing consumers to play games and watch videos without the performance impact that other antivirus solutions cause. Unlike traditional antivirus, Cylance’s AI technology does not require constant signature updates to keep you safe against the latest cybersecurity threats. Lack of excessive features and annoying pop-ups contribute as well to the discreet and seamless user experience and hands off protection in a “set it and forget it” manner. Cylance Smart Antivirus self-updates, so you never have to worry about being protected. It proved lightweight by modern standards, with Smart Antivirus usually requiring less than 180MB of drive space, and its two background processes generally using under 60MB RAM.

3. 24/7 Real-time Scanning

Predicting threats before they execute – means a faster machine as there is no need to constantly scan all of your files. Cylance Smart Antivirus does not do a traditional background threat detection, and will only scan active and opened files and processes. If a file on a secondary drive like an external hard drive is opened/copied/moved, this will trigger a process attached to the file at while point the Cylance Smart Antivirus Agent would scan it.
It doesn’t even have a manual scan activation: all you really have to do is leave the program running, let it scan the files and programs as they’re accessed or launched, and any threats should be blocked before they can cause any damage. Otherwise, the software just runs silently in the background until needed.

4. Extra Protection Features

The lightweight package and minor resources consumption have its price: there’s no VPN, for example, URL filtering, no adware or spam blocking, no special banking protection, no password manager, no file shredder or any of the other extras you’ll often see elsewhere.

The major benefit of this AI-type approach is that it should be better able to immediately identify brand new and undiscovered threats. While others are waiting for updates to their definitions – which can only arrive after the threat has been recognized, too late for those who’ve been infected – Cylance Smart Antivirus aims to be smart enough to pick up on new dangers as soon as they appear.

5. Platforms/Devices Accessibility

Cylance Smart Antivirus is compatible with the latest versions of Microsoft Windows and Mac OS laptops and desktops.

Windows OS

User Experience

After creating a Cylance account, you will log in to the Smart Antivirus web console. Most of the system’s management functions are located there, not in the program’s interface itself, inviting you to manage your Cylance account online. As we’ve explained above, there’s no lengthy initial signature update like you encounter with some other competitors, because there are no signatures whatsoever. You basically don’t have to make any configuration settings, because there aren’t any settings at all. For instance, Smart Antivirus doesn’t have a main window, as such. By clicking its notification area icon, you can view its list of events, and a separate list of threats.

Smart Antivirus is designed to be a true ‘set and forget’ tool, where ideally, once you’ve installed it, you’ll never need to look at the program’s interface again. Not everyone will be a fan of this approach, but the fact is that it keeps life simple for an average Joe and enables him to continue with his computing life as usual. For the more tech-savvy and curious users, however, the program does have an ‘advanced mode’ with a few more features, such as to run background or specific folder scans, log more or different information, or delete their quarantined files. Yet again the access to that is available through the web platform and not the program interface.

Plans/Rates

Smart Antivirus

$5.99 / Monthly

  • 30-day money-back guarantee
  • Free customer support
  • Instant download for rapid protection
  • 1 Device

Smart Antivirus

$9.99 / Monthly

  • 30-day money-back guarantee
  • Free customer support
  • Instant download for rapid protection
  • 5 Devices

Smart Antivirus

$14.99 / Monthly

  • 30-day money-back guarantee
  • Free customer support
  • Instant download for rapid protection
  • 10 Devices

Pricing options are simple, with three purchase plans varying only in the number of devices they cover and the subscription length. The three different packages offer the same level of protection but simply allow you to protect your devices for the desired period. It couldn't be easier to add more friends and family and upgrade your package.

Support and Customer Service

You can reach Cylance Customer Support in a number of ways. It can be a phone call, an email, or talk to one of the customer service team members through live chat. There’s also a comprehensive FAQ section available at the website.

Pros & Cons

Pros
  • Impressive protection capabilities
  • Low resources consumption
  • Heavily discounted plans
  • 30 Day Money Back Guarantee
  • Easy installation, no configuration.
  • Lightweight, AI-based antivirus to block even undiscovered threats
Cons
  • No VPN
  • Very few extra features
  • No free trial
  • No recent results from testing labs

Bottom Line

Cylance Smart Antivirus sets itself far apart from current signature-based reactive solutions. No keeping up with the constant growth in online threats, no system-slowing excessive features, no overcomplicated interface and user experience many consumers associate with traditional vendors. Artificial Intelligence and Machine Learning allow Cylance to be one step ahead of threats and hackers who are trying to steal your financial and personal information. Cylance Smart Antivirus does its job discreetly and doesn’t interrupt your normal workflow, barely affecting the performance of the device. You also get clear, honest & upfront pricing.
As any other “revolutionary” product, it is not all perfect though. Lack of extra features users expect as a standard these days, no mobile devices support and the current lack of the main labs testing results leave room for upgrades.